After the latest round of Office 2013 updates, some IMAP users are reporting their Inbox is not listed in their profile, is empty, or their IMAP accounts aren't syncing.
This is the result of the November 12 updates, KB2837618 and KB2837643.
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Note: You cannot edit an existing email account to switch its account type from POP3 to IMAP or vice versa.
As you begin to use it and demand more of the program, issues can occur over time such as rebuilding your PST file, migrating emails to a new computer, and adding new mailboxes.If Outlook is crashing or you use Exchange 2007, you'll probably want to uninstall the update.If you have custom folders created in Outlook, confirm they are synced up to the server before changing the root folder.If you’re having trouble with Outlook 2016 not functioning properly – specifically a mailbox not loading, or a problem with search – then a quick and easy fix is to rebuild the Outlook Search Index. If you are running Outlook 2013, be sure to check out our article for that version here. Do note that while the index is being rebuilt searches probably won’t work, so just wait until the process completes.The amount of time it takes to complete varies depending on the number of emails, file size, and processing power.You can see the status of the process updating at the top of Indexing Options window.It appears that Outlook 2016 has some issues with email not showing up in the inbox after you've configured it.Adding a new account with a different connection type should not require you to delete the old one in most mail clients.Note: A self-signed certificate uses the same level of encryption as a verified certificate, except that it is you who are verifying your server’s identity, rather than a third party. User Registration Form .lia-form-user-accepts-terms-of-service-entry .lia-form-input-wrapper . User Registration Form .lia-form-profile-is-employee-entry .lia-form-input-wrapper . User Registration Form .lia-form-profile-employee-id-entry .lia-form-input-wrapper, . User Login Form .lia-form-remember-password-entry .lia-form-input-wrapper . User Registration Form .lia-form-validation-help-text, . User Registration Form .lia-form-validation-help-text.r3-force-hide, . User Registration Form .lia-form-error-text.r3-force-hide, . User Login Form .lia-form-validation-help-text.r3-force-hide, . User Login Form .lia-form-error-text.r3-force-hide . User Registration Form .lia-form-profile-location-entry .r3-error-field-empty-general, . User Registration Form .lia-form-login-entry .r3-error-field-min-general, . User Registration Form .lia-form-email-entry .r3-error-field-min-general, . User Registration Form .lia-form-password-entry .r3-error-field-min-general . User Registration Form .lia-form-profile-location-entry .r3-error-field-empty-signup, . User Registration Form .lia-form-login-entry .r3-error-field-min-login, . User Registration Form .lia-form-email-entry .r3-error-field-min-email, .