Still, I have definitely created new folders in the "dark ages" of OWA use, which would not yet have been downloaded by Outlook.
Sry: I'll keep the speculative answering of my own question to a minimum.
If you open Outlook using the new profile and it’s still disconnected, try removing your account and then adding it back again.
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;)) I would really like to get this working properly, as I get a bunch of archival-type "junk" (but not really junk) in my Inbox and I need to get it organized but I am afraid/averse to "remake" the folders locally for various reasons. PS sry if this is question is not 100% appropriate for this site since it's not 100% server-related but for this site but I scanned a lot of stackexchange and it seemed this was the most appropriate. There appears to be either some confusion or missing understanding of PST versus OST.
(Like, maybe I downloaded these folders years ago, so Exchange/Outlook aren't re-sending/requesting them, yet because I have disconnected the PST containing them, don't have them any more either?BTW I have re-checked in OWA and they are still there.) Initial research indicates that such folders are stored as part of my Exchange mailbox but I'm stumped as to why they don't automatically propagate to my Outlook Inbox.It sounds like it should "just work", and even keyword-targeted Googling seems to come up with only references to downloading "public folders".I am presently using "Cached exchange mode" but I think I have tried it both ways and it did not work.Also, FYI I am using a new, recently-created PST file for this Inbox."John Smith" - while on my new PC it resolves to my email address, e.g. Does this raise any flags for why the Inbox issue might be occurring.I hope I can get these messages simply by logging on via OWA on my old PC, creating a new folder, moving the Inbox messages into it, then DL'ing via Outlook on my new PC and sorting however I want.If you have configured it for IMAP, you will have to specify which folders get synchronised, so its possible you have folders that are not visible.. If you are comfortable (have the bandwidth) to download your entire mailbox again, simply delete your profile (control panel - profiles) and start outlook again, it will revert to virgin outlook, and you will have to configure it, however, when you get to the "Exchange Server Settings" part, type in the ACTUAL internal dns name of the server, select the cached mode again, enter your username and then press More Settings.How do you know when you're working offline or online in Outlook?There are visual cues, starting with the status bar at the bottom of your Outlook window.If either of the following status indicators are shown, it means Outlook isn’t connected.