We tracked whether each company’s telephone number, live chat, email addresses and support forms were easy to find.
Beyond its excellent presentation, Fast Comet offers a host of tools that let you optimize its services.
If your website is a house, your web host owns the land the house sits on, making sure that you have utilities and road access.
Our two top picks are both excellent web hosts, whether this is the first website you’re building, or the fiftieth.
We liked seeing user forums for the peer discussion, though we gave the most points to companies with knowledge bases — a section devoted to providing guides, tutorials, and diagnostics to help clients learn about building and running a website.
All but four of our 49 web hosts offered knowledge bases — though Midphase hides theirs as a “Help Center” — so we prioritized those that were easy to search, with comprehensive topics and in-depth responses We particularly liked Fast Comet, which included video tutorials as well as written guides, to answer basic questions like “How to Install Wordpress” in addition to guiding you through more complicated problems, so you can try to DIY before calling in the experts.